I read an interesting article on the eBCS newsletter the other day - a new book is out by Peter Parkes called "Neuro Linguistic Programming for Project Managers". Its all about communicating better. How often have we heard the old mantra - we need more comms. It's usually inspired by people not knowing what's going on and feeling left out of the loop. But what if, as Peter suggests, we need less comms but better? And what constitutes better? We all know we have to communicate differently at different levels of the organisation - and being a Project Manager is all about being good with people. And surely communications is a key part of that.....
So maybe we use the phone, rather than email, maybe we pop up to someones desk, rather than phoning. Maybe, rather than spending hours defining the risks of a project we also spend some time to find out peoples birthdays. Maybe what we need is to humanise the project environment. Stop calling people resources - and treat them as human beings. And then maybe we can shift a mountain or two. Before stopping for a team lunch.
